Features & Capabilities
Explore the complete feature set that powers our AI commerce agents
AI-Powered Conversational Agents
Our AI agents engage with customers in natural, human-like conversations across multiple platforms and channels.
- Natural language understanding
- Context-aware responses
- Sentiment analysis
- Multi-language support
- Voice & text capabilities
Commerce Optimization
Boost sales and conversions with intelligent product recommendations and seamless checkout experiences.
- Smart product recommendations
- Personalized upselling
- Abandoned cart recovery
- Price optimization suggestions
- Inventory-aware promotions
Customer Service Automation
Provide 24/7 customer support with AI agents that can handle inquiries, solve problems, and gather feedback.
- FAQ automation
- Order status tracking
- Return & exchange processing
- Customer feedback collection
- Seamless human handoff
Advanced Analytics
Gain deep insights into customer behavior, sales performance, and agent effectiveness.
- Conversation analytics
- Sales funnel visualization
- Customer journey mapping
- A/B testing capabilities
- Custom reporting tools
Integrations
Connect with your existing tools and platforms for a seamless workflow.
- E-commerce platforms
- CRM systems
- Payment processors
- Marketing automation tools
- Customer support systems
Customization & Control
Tailor your AI agents to match your brand voice, products, and business rules.
- Brand voice customization
- Business rules engine
- Custom workflows
- Visual conversation builder
- Role-based access control
Multi-channel Support
Meet your customers wherever they are with omnichannel AI agents.
- Website chat
- Mobile app integration
- Social media messaging
- Email support
- SMS capabilities
Data Management
Securely manage customer data and use it to provide personalized experiences.
- Customer profile management
- Purchase history tracking
- Preference management
- Segmentation tools
- Data export capabilities
Security & Compliance
Keep your data secure and comply with relevant regulations.
- GDPR compliance
- Data encryption
- SOC 2 certification
- Role-based permissions
- Audit logging